Support
Troubleshooting & Maintenance
Step-by-step instructions for getting the most out of your machine. Let us guide you through everything you need to know, so you can be comfortable and familiar with your refined coffee and espresso hardware.
Product Manuals
Misplaced your machine’s manual? View or download it here. We’ve got you covered.
Submit a Request for Support
If your Gaggia espresso machine or grinder requires technical support, parts or service, our team will be happy to help! Use the form below to provide the information needed to help set you on the right path. Please be as thorough as possible when describing the symptom, including any steps you can take to reproduce the issue, any measures you've already taken to troubleshoot or fix the issue (if any), and your level of technical skill.
Shipping Note: This is not a repair form and will not create an RMA for repair. Products
delivered to our service center without an approved Repair Authorization Number supplied by our team, clearly marked
on the outside of the box will be refused on receipt and returned to sender.
